Frequently asked questions
You can upload one or more pieces of artwork on our website during the ordering process. You can upload any image file from your phone or computer!
We accept any image format such as JPEG, PNG, and PDF.
Yes, you can submit artwork created with any medium. Just make sure the artwork is clear and well-lit when you upload it.
The best patterns often come from bright colours and bold lines!
Yes, we can customize the layout and repeat pattern of your child’s artwork. Whether you want a simple repeat or a more complex design, we can accommodate your request!
We do not add extra elements or text to designs, however, we can move and scale parts of the artwork for your pattern!
We do not offer physical samples, however, you will have the opportunity to proof the pattern after purchase!
The design process typically takes 1-3 business days. Once the design is ready, we’ll send it to you for approval.
Absolutely! We offer one round of revisions to ensure you’re completely satisfied with the design.
Once you approve the design, it takes about 2-3 weeks for your order to be printed, packaged, and shipped to you.
Please contact us to discuss your timeline and we will see what we can do to get you your order ASAP! Keep in mind, this may cost a little more.
Your satisfaction is our top priority. If there’s an issue with your order, please contact us, and we’ll work with you to make it right.
Yes, we keep your designs on file, so you can easily reorder the same fabric whenever you need more.
Our fabric is printed through Spoonflower which is a reputable fabric printing company known for their high-quality prints and eco-friendly practices. We use them to ensure your custom fabric looks amazing.
The prices of fabric we offer are based off of the prices Spoonflower dicates.
For more information about fabric specifications please visit https://www.spoonflower.com/
For our other products, we use Vistaprint, a well-established Canadian company, to print our products. Vistaprint is known for their high-quality and reliable printing services, ensuring that each product meets professional standards. We trust them for consistent results that complement our custom designs, ensuring your child’s artwork is transformed into a lasting keepsake.
Yes, we ship to most countries. Shipping costs and delivery times vary depending on your location.